Showing 461 – 470 of 847 results
Showing 461 – 470 of 847 results
Job Overview
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Qualification
Bachelor's Degree
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Job Description
Application Support & Troubleshooting
- Serve as the initial point of contact (Tier 1) for user issues related to supported business applications.
- Troubleshoot, resolve, and document incidents and service requests, escalating when necessary.
- Ensure timely resolution and clear communication with end users
Microsoft 365 Administration & Support
- Provide day-to-day support and configuration assistance across Microsoft 365 tools, including SharePoint, Teams, Forms, OneDrive, and Outlook.
- Manage permissions, access, and basic governance within Microsoft 365 services.
User Enablement & Documentation
- Deliver onboarding sessions, training, and guidance to staff on effective use of business applications.
- Develop and maintain end-user documentation, quick reference guides, and knowledge base articles.
Automation & Workflow Coordination
- Assist departments in leveraging tools such as Power Automate and Forms to streamline manual processes.
- Support simple automation workflows and coordinate with internal teams or vendors for advanced solutions.
Collaboration & Communication Tools
- Support the use of communication, collaboration, and document management platforms.
- Promote best practices and support digital literacy across the organization.
Cloud Platforms & Integration Liaison
- Provide functional support for cloud-based tools and web platforms.
- Liaise with infrastructure or vendor support teams on domain, email, or web related issues when required.
Experience Needed:
5 To 10 Years
