COO

Job Overview:
The Chief Operating Officer (COO) in a software development company is responsible for overseeing the organization’s daily operations, ensuring that the company’s production and services are delivered efficiently and effectively while aligning with the company’s strategic goals. The COO collaborates closely with the CEO and other executives to drive growth, enhance operational processes, and uphold high standards of service delivery.
 

Key Responsibilities

Strategic Planning and Execution:

• Collaborate with the CEO to develop and implement the strategic goals.
• Translate the company’s vision into operational plans and ensure their successful execution.

Operational Management:

• Manage the daily operations of the company, including client interactions, project delivery, software development, testing, support, marketing, and sales.
• Ensure operational excellence by streamlining processes and implementing best practices.
• Assist with hiring all departments, including the technical team (tester, support, and developer 
• Enforce adherence to legal guidelines and in-house policies to maintain the company’s legality and business ethics. 

Client and Stakeholder Management:

• Build trust relations with key partners and stakeholders and act as a point of contact for significant shareholders
• Address client concerns and ensure services are delivered on time and to a high standard.
• Team Leadership and Development:
• Lead, mentor, and manage department heads and teams across various functions.
• Foster a culture of collaboration, innovation, and continuous improvement.

Business Development Support:

• Assist in identifying new opportunities and expanding the company’s client base.

Create and support marketing and sales strategies to promote the company’s services and products.