Customer Support Representative
Job Description
About Us:
We are a growing skincare brand focused on luxury, natural products. We’re looking for a professional and friendly Customer Service Representative to join our team and be the first point of contact with our customers.
Key Responsibilities
- Handle customer inquiries via phone, WhatsApp, and social media.
- Record and process customer orders accurately.
- Follow up on orders and resolve any delivery issues.
- Maintain a professional and friendly tone in all communications.
- Handle complaints and returns according to company policy.
Experience Needed:
3 To 7 Years
Job Description
About Us:
We are a growing skincare brand focused on luxury, natural products. We’re looking for a professional and friendly Customer Service Representative to join our team and be the first point of contact with our customers.
Key Responsibilities:
- Handle customer inquiries via phone, WhatsApp, and social media.
- Record and process customer orders accurately.
- Follow up on orders and resolve any delivery issues.
- Maintain a professional and friendly tone in all communications.
- Handle complaints and returns according to company policy.
