In Person: Skills Coordination Intern to Support the Knowledge Project in Dubai, UAE

Responsibilities may include but will not be limited to the following

Support in responding to emails and inquiries received through the official Knowledge Project email address (in both Arabic and English) in a timely and professional manner.
Assist in managing and responding to messages and requests received via WhatsApp and other designated communication channels (in both Arabic and English).
Support the management of the learning process through the project’s learning platform, including tasks related to learner enrolment, access, and progress tracking.
Assist with partner engagement activities, including coordination, follow-up, and documentation of partner interactions (in both Arabic and English as needed).
Help in collecting, organizing, and maintaining data related to learners, partners, and programme progress.
Assist in preparing and providing data and content for communication materials, reports, and presentations (in both Arabic and English).
Provide general assistance with the implementation of Future Skills Academy activities and carry out other related tasks as needed.
Support the team with any other substantive tasks requested by the Project.
Competencies
Functional Competencies
Strong sense of collaborative work, excellent communication and interpersonal skills;
Keen attention to detail;
Proven record of interest and work in the development field;
Excellent analytical and research skills;
Research experience;
Interest in the Arab States region and possibly some background in researching the region;
Professionalism
Demonstrated problem-solving skills and judgment in applying technical expertise to resolve a wide range of complex issues/problems;
Ability to negotiate and to influence others to reach agreement;
Ability to work under pressure;
Shows pride in work and in achievement;
Demonstrates professional competence and mastery of subject matter;
Is conscientious and efficient in meeting commitments, observing deadlines and achieving results;
Is motivated by professional rather than personal concerns;
Shows persistence when faced with difficult problems or challenges;
Remains calm in stressful situations;
Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work;
Takes responsibility for incorporating the perspective of youth and ensuring the equal participation of young people as in all areas of work.
Communication
Speaks and writes clearly, concisely and effectively;
Listens to others, correctly interprets messages from others and responds appropriately;
Asks questions to clarify, and exhibits interest in having two-way communication;
Tailors language, tone, style and format to match audience;
Demonstrates openness in sharing information and keeping people informed.
Teamwork
Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise;
Is willing to learn from others; places team agenda before personal agenda;
Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position;
Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Planning And Organizing
Develops clear goals that are consistent with agreed strategies;
Identifies priority activities and assignments; adjusts priorities as required;
Allocates appropriate amount of time and resource for completing work;
Foresees risks and allows for contingencies when planning;
Monitors and adjusts plans and actions as necessary;
Uses time efficiently.
Accountability
Takes ownership of all responsibilities and honor commitments;
Delivers outputs for which one has responsibility within prescribed time, cost and quality standards;
Operates in compliance with organizational regulations and rules;
Supports subordinates, provide oversight and take responsibility for delegated assignments;
Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
Creativity
Actively seeks to improve program or services;
Offers new and different options to solve problems or meet client needs;
Promotes and persuades others to consider new ideas;
Takes calculated risks on new and unusual ideas;
Thinks “outside the box”;
Takes an interest in new ideas and new ways of doing things;
Not bound by current thinking or traditional approaches.
Technological Awareness
Keeps abreast of available technology;
Understands applicability and limitation of technology to the work of the office;
Actively seeks to apply technology to appropriate tasks;
Shows willingness to learn new technology.
Education
Required Skills and Experience
To be eligible for the UNDP internship programme, applicants must meet one of the following criteria at the time of application:
Be enrolled in a postgraduate degree (such as a Master’s or higher);
Be in the final year of a Bachelor’s degree or equivalent;
Have recently graduated from a university (Bachelor’s, Master’s, or higher) and start the internship within one year of graduation;
Be enrolled in a postgraduate professional traineeship programme where the internship is a requirement.
Experience
Relevant previous experience is a plus;
Proficiency in Microsoft Office tools
Experience in supporting educational initiatives, including coordinating learning activities for university students and recent graduates.

Familiarity with online learning platforms and Massive Open Online Courses (MOOCs) such as Coursera or similar digital education tools.

Ability to assist learners in navigating educational content and tracking progress within digital learning environments.
Languages
Fluency in Arabic and English (both oral and written) is required.
Stipend
Where an intern is not financially supported by any institution or programme, such as a university, government, foundation or scholarship programme, a stipend intended to help cover basic daily expenses related to the internship, such as meals and transportation at the duty station, must be paid by the receiving office.

The monthly amount of the stipend will be determined for each duty station based on the stipend rates published yearly by the OHR Policy and Compensation Unit.

The stipend will be paid on a monthly basis and part-time internship arrangements are prorated accordingly.

Where an intern is financially supported by an institution, government or third party, UNDP will, subject to the rules of such institution, government or third party, pay the intern the difference, if any, between the external financial support provided and the applicable UNDP stipend.

No other payments of any kind will be made to an intern by the office in connection with an internship agreement.
Disclaimer
Important information for US Permanent Residents (‘Green Card’ holders)
Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents.

UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
Applicant Information About UNDP Rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.

We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Non-discrimination
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority.

All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
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