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Technical Support Engineer

by Safa Soft

in Engineering - Telecom/Technology, IT/Software Development

Full Time On-site

Cairo, Maadi

Deadline date:

Sports Content Coordinator

by Babeleye

in Media/Journalism/Publishing, Writing/Editorial

Full Time Hybrid

Cairo, Maadi

Deadline date:

Digital Marketing Analyst Seo

by Atwar Al Kon

in Marketing/PR/Advertising

Full Time On-site

Cairo, Mokattam

Deadline date:

Customer Service – Online Platform

by Midocean University

in IT/Software Development

Full Time Remote

Cairo, Egypt

Deadline date:

Senior Graphic Designer

by Review

in Creative/Design/Art, Marketing/PR/Advertising, Media/Journalism/Publishing

Full Time On-site

Cairo, Heliopolis

Deadline date:

Sales Engineer – Sales Representative

by hvec

in Sales/Retail

Full Time Remote

Egypt, Alexandria

Deadline date:

Graphic Designer (Remote)

by Talent 360 ME

in Creative/Design/Art, Marketing/PR/Advertising, Media/Journalism/Publishing

Full Time

Riyadh, Saudi Arabia

Deadline date:

SEO Analyst

by skilya

in IT/Software Development

Full Time On-site

Cairo, New Nozha

Deadline date:

Marketing Manager

by Egyptian Resorts Company

in Marketing/PR/Advertising

Full Time On-site

Hurghada, Red Sea

Deadline date:

Sales Representative

by Gold’s Gym Egypt

in Business Development, Customer Service/Support, Sales/Retail

Full Time On-site

Cairo, New Cairo

Deadline date:

Technical Support Engineer

by Safa Soft

in Engineering - Telecom/Technology, IT/Software Development

Full Time On-site

Cairo, Maadi

Apply Now

Job Overview

Date Posted

July 25, 2025
Location

Cairo, Maadi
Expiration date

--
Gender

Both
Career Level

Entry Level
Salary

Confidential

Job Description

Handling customer inquiries .
Answering incoming calls, Chats, Web forms…….etc.
Offering customers products and services.
Performing administrative functions, Updating client accounts.
Diagnosing and solving hardware/software faults.
Evaluates system potential by testing the compatibility of new programs with existing programs.
Provide outstanding phone, email, web chat-based technical and account services support to our customers.
Installing and configuring computer systems-Investigating,
Diagnosing and solving Server software or applications faults (Antivirus – Microsoft Office …..Etc.).
Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
Processing customer correspondence, Handle escalated calls or escalated customer issues.
Achieve Key Performance Indicator targets to meet business goals and objectives.
Ensure service level agreements are met and maintained.
Work as part of a team to ensure offering world-class Customer Service at all times.
Meeting service level in handling all transactions measured through productivity reports.

Experience Needed:

1 To 2 Years

by Safa Soft

by Babeleye

by Atwar Al Kon

by Midocean University

by Review

by hvec

by Talent 360 ME

by skilya

by Egyptian Resorts Company

by Gold’s Gym Egypt

by Safa Soft

Job Overview

Job Description

Experience Needed:

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